LEGAL REFERENCE

Your Privacy Comes First

We built tb toto around one principle: your account, your payments and your personal data stay secure and private. This policy shows exactly how we protect what matters...

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tb toto Your Privacy Comes First

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Live Chat Support Our team answers privacy questions in real time...
Email Privacy Team Send detailed requests to our privacy contact address...
Account Settings Control your own privacy directly: adjust what we...
PLATFORM TRUST SIGNALS

Privacy Standards We Hold

Encrypted Connections

Every transaction—whether you're moving funds via DANA, OVO, GoPay or QRIS—travels over SSL encryption. Your data never moves unprotected between your device and our servers.

Regular Security Audits

We conduct third-party security reviews quarterly to catch vulnerabilities before they become threats. Audit reports are available to your account team upon request.

Minimal Data Collection

We collect only what we need to run your account, process payments and comply with local law. No unnecessary tracking or profiling beyond lobby improvement.

Clear Cookie Policy

We use session cookies for login and analytics cookies to track lobby behaviour. Both types are optional; you can disable them in browser settings without losing core functionality.

Data Breach Response

If a breach occurs, we notify affected account holders within 24 hours with details, interim steps and long-term protections. You'll also hear from our support team directly.

Compliance Framework

Our privacy practices align with Indonesia's data protection guidelines and international standards for gaming platforms. We update this policy quarterly as law evolves.

Policy Consistency Across tb toto

Mobile App PrivacySame protections apply whether you're on mobile, desktop or tablet. Account data and payment handling remain consistent across all platforms.
Live Casino TablesLive dealer sessions record minimal personal data—only your account ID and bet history. Chat logs are temporary and deleted after session close.
Slot RoomsSlot play generates account activity logs for fairness verification. No video or audio is captured; only spin results and bet amounts are stored.
Sportsbook MarketsSportsbook bets follow identical data retention as casino wagers. Your betting patterns help us personalise market suggestions but are never sold.
Payment Gateway PrivacyDANA, OVO, GoPay and QRIS transactions are processed through secure third-party channels. We never store payment card numbers; only transaction receipts.
Account ClosureWhen you close your account, personal data is anonymised within 30 days. Transaction records stay archived for compliance but are irreversibly de-linked from you.
Third-Party IntegrationsWe share account data only with payment processors and security providers you've explicitly authorised. No analytics firms, ad networks or affiliates receive your info.

What Our Privacy Protects

Your Login & Session

Two-factor authentication and session timeouts keep unauthorised access out. Your password is hashed using modern cryptography and never stored in plain text.

Payment Information

When you deposit or withdraw via DANA, OVO, GoPay or QRIS, payment details are tokenised. We never see your full account numbers; only masked references.

Account Activity

Your bet history, login times and account changes are logged privately. You can review this audit trail from your dashboard to spot any unusual activity.

Personal Contact Data

Your email and phone number are encrypted at rest. We use them only for account recovery, transaction alerts and optional promotions you've subscribed to.

Verification Documents

Identity or bank documents you upload are held in a separate secure vault, accessed only during compliance checks. They're deleted after verification completes.

Your Preferences

Cookie settings, marketing choices and data-sharing preferences are stored in your account. Change them anytime without losing access to slots, tables or sportsbook.

Privacy Questions Answered

No. We never sell account information, payment details or betting behaviour to advertisers, brokers or third parties. Your data stays within our system unless you explicitly authorise sharing for a specific service.

We keep active account records for as long as your account is open. After closure, transaction logs remain archived for compliance (typically 5-7 years) but are anonymised and de-linked from your identity.

Payment processors handle your wallet details independently. tb toto receives only a transaction confirmation and masked reference number. We never store your payment credentials directly.

Yes. Log into your account settings and request a data export. We'll send you a complete copy of all personal information we hold within 14 days at no cost.

We use session cookies to keep you logged in and analytics cookies to improve your experience. Both are optional. You can disable them in your browser or our privacy settings anytime.

Enable two-factor authentication immediately. Contact our support team via live chat and we'll secure your account, review unauthorised activity and reverse fraudulent transactions within 24 hours.

Live dealer chat is temporary—visible only during your session. Logs are deleted within 48 hours. Don't share personal information like payment details or verification documents in chat.